Terms and Conditions

Last Updated: [Insert Date]

Welcome to BaseballZoneUS! These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to these terms. We’re committed to providing premium baseball and softball equipment with the same dedication as players bring to the game.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except certain Asian countries and remote locations. By using our site, you confirm you’re at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on BaseballZoneUS.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We offer premium baseball and softball equipment including:

• High-performance bats (Easton, DeMarini, Dudley, AXE)
• Professional-grade gloves (Rawlings, Easton)
• Specialized batting gear (Bruce Bolt batting gloves, bat grips)
• Complete equipment packages

We strive for accurate product descriptions, but colors may vary slightly due to monitor settings. Contact us if you have specific questions before purchasing.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after your order, we’ll notify you promptly and offer alternatives or a full refund.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. For security, we don’t store full credit card details on our servers.

3.3 Pricing

All prices are in USD. While we check prices regularly, errors may occur. If we discover an error in your order’s price, we’ll contact you before processing.

4. Shipping and Delivery

4.1 Processing Time

We “swing into action” quickly! Orders are processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 International Orders

We ship worldwide except to certain Asian countries and remote locations. Customers are responsible for any customs fees or import taxes.

5. Returns and Exchanges

5.1 Return Policy

We want every player satisfied with their gear. Our return policy includes:

• 15-day return window from delivery date
• Items must be unused, in original condition with all tags/packaging
• Proof of purchase required
• Customer covers return shipping unless the return is due to our error

5.2 Non-Returnable Items

For hygiene and product integrity, we cannot accept returns on:

• Used baseball/slowpitch bats (DeMarini, Easton, Dudley models)
• Used batting gloves (including Bruce Bolt models)

5.3 Refund Process

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Bank processing may take additional 2-10 days.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your credentials and all activities under your account.

6.2 Prohibited Conduct

You agree not to:

• Use our site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Misrepresent your identity or order information

7. Liability Limitations

7.1 Product Use

Baseball and softball equipment involves inherent risks. We’re not liable for injuries resulting from proper or improper use of our products.

7.2 Website Availability

We strive for continuous site availability but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

7.3 Maximum Liability

Our maximum liability for any claim related to your use of our site or products is limited to the purchase price of the item in question.

8. General Provisions

8.1 Governing Law

These terms are governed by Massachusetts law. Any disputes will be resolved in Boston courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

8.3 Contact Information

For questions about these terms:

Email: [email protected]
Mail: 1848 Ferguson Street, Boston, US 02110
Hours: Mon-Fri 9am-5pm EST